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Optimizing Operations Framework

Do you want to improve your company’s ability to scale? Need help for a struggling team, functional area or product line? …or are you challenged to ‘move the ball forward’ due to limited resources? Growing companies like yours experience these puzzles daily. They need support, but often are not exactly sure what that looks like or where to turn.

If you want to improve processes, reduce costs, increase efficiencies or discover new opportunities all the while strengthening employee morale, I’m your guy. I help organizations scale faster and solve their operating problems through the application of my Optimizing Operations Framework, a fundamental approach that helps organizations’ achieve their strategic goals. It is a holistic model that recognizes the interconnectedness of three key elements: people, processes, and technology.

People
In the framework, People refers to the workforce within the enterprise. This includes employees, leaders and other stakeholders who contribute to the company's success. I focus on getting the “right people in the right seats” and aligning their skills, capabilities and motivation with the organization's objectives.

Process
Processes encompass all structured series of activities & workflows that drive the organization's operations. These are both internal (e.g. Finance, Procurement, Quality, etc.) and external (e.g. Sales, Customer Service, etc.). I drive to streamline & standardize processes as much as possible for efficiency, effectiveness and quality.

Technology
Technology encompasses all tools, systems and infrastructure that support the company. This includes software applications, hardware, data storage and networking. I believe in leveraging scalable technologies that enhance productivity, innovation & competitiveness. My objective is to deliver this through digital simplicity, automation and tracking the right data-driven business measurables.

Throughout my career, I have utilized & refined the framework to drive improvements, manage change and align operational strategies with broader business objectives. Overall it helps in identifying areas where investments in people, process or technology are necessary to achieve excellence in execution, competitive advantages and long-term success while delivering value to customers.